Kohler 23764-2MB Tone Pull Down Kitchen Faucet, Kitchen Sink Faucets with Pull Down Sprayer, Vibrant Brushed Moderne Brass
$599.99
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4.4 out of 5 stars with 41 reviews
5 out of 5 stars
14 January, 2026
originally posted on kohler.com
Flexible and reliable
Works well and is exactly what we need in terms of size and flexibility.
3 out of 5 stars
31 December, 2025
originally posted on kohler.com
Not the quality we expected from Kohler
We bought this faucet about 2.5 yrs ago. It has developed a leak at the swivel ball that attaches to the spray head and drips when in use. Even though it gets a lot of use, it seems a design flaw when parts need replacing this quickly, especially when we have older faucets that have never needed anything.
1 reply from Lisa A. team - 14 days ago
Hello homechef, this is Lisa with Kohler Co. I am sorry to read of the leak that was occurring. I am happy to share that your faucet carries our Lifetime Limited Warranty. Here is a link that can be used to ensure the connections are all tightened properly - https://tinyurl.com/2n2bsnbm. If this does not correct the leak that was occurring, we would like to connect with you, to assist with a warranty replacement service part. Please feel free to contact us at KohlerCustServ@Kohler.com. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
5 out of 5 stars
5 October, 2025
originally posted on kohler.com
Excellent faucet
Works great. Quality is heavy duty. Looks beautiful. Would highly recommend.
4 out of 5 stars
1 September, 2025
originally posted on kohler.com
Great faucet until it starts leaking ...
For 1 year I owned the black TONE Pull-down kitchen sink faucet with 3 function sprayhead and it started leaking underneath the sink. it was a small drip so it could have been dripping for a while. the drip left a watermark in my cabinet, and the hose under the drip, from the quick connect to the supply line, was rusted. Having said that, I contacted Kohler thru a chat agent, and without question they sent the quick connect assembly and it arrived within 4 days. So the 4 stars is because that is less than ideal for a mechanism to breakdown within a year, but the repair was simple and the process was easy. THANK YOU!
1 out of 5 stars
18 February, 2025
originally posted on kohler.com
Not happy for the money it cost
As soon as the 1 year warranty was up, as others have stated, the water boost button has failed, stuck in down position. Do yourself a favor and go with another brand!! Seem's like these are designed to fail after one year!!!
1 reply from Kohler Customer Care team - 11 months ago
Hi, this is Autumn with Kohler Co. I am very sorry to hear your Kohler Tone spray assembly is not diverting properly. This is not at all what you should expect during normal use and we would love to connect with you directly to provide assistance. The faucet carries a limited lifetime warranty for the original owner that covers parts to fix leaks, drips, and manufacturing defects. Please email our team at KohlerCustServ@kohler.com. Thank you. -Autumn F., Kohler Customer Service
5 out of 5 stars
17 September, 2024
originally posted on kohler.com
Clean lines and works great.
Purchased this faucet a little over a month ago and love the clean lines and overall look and functions. Used the view in your space before purchasing it. Have used Kohler products previously and never been disappointed.
1 out of 5 stars
12 July, 2024
originally posted on kohler.com
Touchless never worked, hard to make it stop dripping
The touchless function never worked, despite all efforts of a very qualified installer. I didn't wan't to return it and kept using just with the manual lever which was ok for the first 6 months, then the situation just gets worse as time passes, now it is very difficult to fully close it, it keeps dripping and you have to bring the lever to a "fully closed" position very softly, otherwise it bounces back a little which is just enough for it to drip. I think that in 3 to 6mo it will be a useless piece of metal and electronics.
1 reply from Customer Service team - 2 years ago
Hi edu, this is Sarah with Kohler Co. I am very sorry to hear the lever handle on your Tone kitchen faucet has become touchy and does not always turn the water off. This is certainly not what you should expect during normal use. We would love to connect with you directly to provide a warranty solution. Please email our team at KohlerCustServ@kohler.com. We look forward to helping you soon. Kindly, Sarah S. Kohler Customer Service
2 out of 5 stars
11 April, 2024
originally posted on kohler.com
Not happy as I had expected with Kohler
I purchased this model as a replacement to a competitor’s faucet after 20 years with the other brand. Three months in and I’m already unhappy. The water boost button has been stuck in position and not functioning properly. It’s working but not great and this is a nuisance as I now need to find a replacement and discuss with customer service. If it needs to be replaced and it will , now that adds additional costs to an already expensive item. It also shows every fingerprint and smudge - need to clean after use .
1 reply from Customer Service team - 2 years ago
Dear NikkiS, this is Sarah with Kohler Co. Thank you for choosing Kohler as a replacement for your previous faucet. We apologize for the inconvenience you’ve encountered with the water boost button on your Kohler faucet. Your feedback is valuable to us, and we’re committed to addressing your concerns. We would love to connect with you directly to provide a warranty replacement sprayhead. Please email our team at KohlerCustServ@kohler.com for further assistance. Thank you. -Sarah S. Kohler Customer Service
1 out of 5 stars
2 March, 2024
originally posted on kohler.com
Not the quality I expect from Kohler
The original didn’t last 6 months before it began leaking from the base (luckily we had a rubber spill guard under the sink). The replacement has two issues: the first was minor in that the “boost” is stuck on….I prefer this anyways. The second is that the magnetic holder is loose and now the faucet is left dangling. This one didn’t make it a year.
1 reply from Lisa A. team - 2 years ago
Hello Lkammerz, this is Lisa with Kohler Co. I am truly sorry to read of what has happened with your faucet. I am happy to share that your faucet carries our Limited Lifetime Warranty. Please feel free to contact us at KohlerCustServ@Kohler.com to further discuss your warranty. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
5 out of 5 stars
6 December, 2023
originally posted on kohler.com
Touch of Glamour
Beautiful appearance, very functional, adds a little glamour to the kitchen
5 out of 5 stars
21 July, 2023
originally posted on kohler.com
Liked it so much I bought 2!
Remodeled kitchen and went with Tone for kitchen and bar sink. Also purchased Tone accessories, knob and pulls, to match. Kohler soap dispenser also purchased. You can feel the quality in all the products. The sprays on the faucets are extremely functional. Love everything about Tone!
1 out of 5 stars
15 February, 2023
originally posted on kohler.com
Design is not functional
For over 30 plus years I only used Kohler products in my multiple houses. My recent purchases included a Kohler kitchen sink and the Tone faucet. Waited for the Tone faucet for over 75 days. Finally, after professional installation and a few weeks of use, it shows that it was not the best purchase. The spray head extends only 4" towards the sink ( even though there is a minimal gap between the sink and the base of the faucet) so basically, the working area to wash even a small glass is compromised. I am basically washing small objects almost against the back wall of the sink, not to mention spraying all over the counter. 7-13/16" is not enough for the spray head to be closer to the center of the sink, it basically is very close to the wall back wall of the sink. Disappointed for the very first time with the Kohler design.
1 reply from Customer Service team - 3 years ago
Joasia, my name is Jessica with Kohler Co. I am sorry to hear of your disappointment with the Tone faucet. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. We would like to hear more about your experience with this product. Please contact our Customer Service team at 1-800-456-4537. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
5 out of 5 stars
14 February, 2022
originally posted on kohler.com
Well built and quality faucet
[This review was collected as part of a promotion.] I purchased this faucet as part of a small kitchen remodel. the faucet is assembled well, manufacturing appears flawless. The faucet works very well. Installation easy and direct. Recommend the brand and this faucet to everyone.
5 out of 5 stars
1 February, 2022
originally posted on kohler.com
Beautiful
[This review was collected as part of a promotion.] Wow!! I love this faucet. It’s so beautiful! The retractable option is great to have and easy to clean up the sink. Easy to install and is a great new addition to my kitchen. Wipes up nicely and doesn’t leave spots.
5 out of 5 stars
1 February, 2022
originally posted on kohler.com
Love it!!
[This review was collected as part of a promotion.] So I really love this pull down single handle kitchen sink faucet. It is beautiful and very convenient when it comes to washes my dishes and rinsing out the sink. It also matches my kitchen so that’s a plus! I totally recommend this sink.
5 out of 5 stars
28 January, 2022
originally posted on kohler.com
Classic Style Sleek
[This review was collected as part of a promotion.] I bought this product about a month ago and am so glad I did. Functions like a charm and sleek and classy for my kitchen. I think it would be a great addition for any style of kitchen you have. Approved.
5 out of 5 stars
25 January, 2022
originally posted on kohler.com
Pull down faucet
[This review was collected as part of a promotion.] I got my faucet in the mail and had my husband install it that day. Very easy installation for intermediate experience. I had to get a few parts at hardware store to complete due to the plumbing is original from the 1970's. We have a vintage porcelain sink and it actually looks and functions really well. Love it
5 out of 5 stars
24 January, 2022
originally posted on kohler.com
Beautiful Faucet!
[This review was collected as part of a promotion.] Love this faucet! I have never been disappointed with the Kohler brand of faucets. The look is so elegant to me, the finish is just perfect for my kitchen. I love the black color, we have a black sink and it goes perfectly with it. The installation was so easy, only took about 30 minutes. The pull down handle is very smooth and the on and off handle is also smooth to use. The height of the faucet is perfect, its a little taller than my last kitchen faucet but I love the height much better. I can pull the handle out and fill my pot with water without holding them which to me is so great. When I have people over they all love the look of the new faucet. Great Kohler Faucet!
5 out of 5 stars
24 January, 2022
originally posted on kohler.com
Great faucet!
[This review was collected as part of a promotion.] This faucet was a replacement for our kitchen sink. Love the matte black, it looks amazing with our black granite counter. The water flow is as you would expect. The spray feature is in more of a line than a circle shape which works really well for rinsing dishes. There is also a button to make the spray stronger to get off the really stuck on food. The beautiful, sleek design would work with almost any aesthetic and makes it easy to clean! I also have little kids and I LOVE that you can’t see their fingerprints all over this matte black color. Directions for installation were also very clear. I’ve never installed a faucet before and was able to do this in less than 30 minutes. I would definitely recommend this product.
5 out of 5 stars
23 January, 2022
originally posted on kohler.com
High end quality faucet with great features
[This review was collected as part of a promotion.] First I will start with installation. I am not a licensed plumber but I do a lot of DIY projects.This was the easiest replacement I’ve ever done.It took less than an hour start to finish.Next,the features I LOVE are the 3 function buttons that switch from stream to aerate and the round button is boast for faster filling .The pull down spout has a strong magnetic docking which prevents hanging. Last is design , I have tall big pots the high arch spout leaves plenty of room to clean or fill pots . The spout also swivels, awesome ! Although the Matte black color and style calls for a more modern minimalist kitchen, I found the color and design was warm enough to fit in my Mediterranean design house. I highly recommend due to quality, design and features .