Kiehl's Ultra Facial Moisturizer for All Skin Types - Medium Size 4.2oz 125ml
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4.5 out of 5 stars with 103 ratings
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2.7 out of 5 stars with 51 reviews
5 out of 5 stars
1 January, 2026
originally posted on kiehls.com
Moisturizer works great
Excellent moisturizer for daily use and for dry skin
5 out of 5 stars
30 December, 2025
originally posted on kiehls.com
Best product!
Great product. Been using for years! Thank you Kiehl’s
5 out of 5 stars
28 December, 2025
originally posted on kiehls.com
Only face moisturizer I use
[This review was collected as part of a promotion.] Great product. …………………………………………. …………………………………..
5 out of 5 stars
26 December, 2025
originally posted on kiehls.com
Easily, easily absorbed. Great for spring/summer.
[This review was collected as part of a promotion.] Great summer hydration. Not thick enough for winter, but not intended, imo. Absorbs quickly. Easily layer-able with other products, if desired.
1 out of 5 stars
22 December, 2025
originally posted on kiehls.com
daily moisturinzer
meh. I wanted the one with spf but wasn't on sale
1 reply from Consumer Care Center team - 15 days ago
Hi there! Thank you for sharing your feedback. We’re sorry to hear your preferred SPF product wasn’t included in the promotion, we understand how disappointing that can be. We truly appreciate your support and hope you’ll continue to use our products with confidence. If you need further assistance, please feel free to call us at Call 1-800-543-4572 Mon - Sun 10am-7pm EST.
5 out of 5 stars
21 December, 2025
originally posted on kiehls.com
25+ years of great skin care
Kiehl’s daily moisturizer is always my go to. Been a solid part of my daily skin care for over 20+ years.
5 out of 5 stars
20 December, 2025
originally posted on kiehls.com
Rich Moisturizer
Moisturizer was thick & rich! Felt great on my face!
5 out of 5 stars
13 December, 2025
originally posted on kiehls.com
Soft and moist!
Lotion absorbs quickly and does not irritate the eyes. It feels clean and smooth and is the best moisturizer I've ever used. And I've been using it for years.!
1 out of 5 stars
28 November, 2025
originally posted on kiehls.com
Oily, Sits on Your Skin
I unfortunately committed to the buy-one get-one deal for this cream and regret it. Should've stuck with the Ultra Facial Cream, like others have said. This goes on well, and then minutes later my skin almost looks worse. It has also flared up my eyelid eczema on multiple occasions. Now I have a bunch more to use up and I'm not sure what to do with it, use it on my body I guess?
1 reply from Consumer Care Center team - 1 month ago
Hello there and thank you for reaching out! We’re sorry to hear about your experience with the Ultra Facial Moisturizer. We’d like to discuss this with you directly and assist further. Please give us a call at 1-800-543-4572 (Monday - Sunday, 10:00 AM - 7:00 PM EST) and provide the case number #43971001. If possible, please have the order number available when you call. We look forward to speaking with you and resolving this matter.
5 out of 5 stars
10 November, 2025
originally posted on kiehls.com
Bew use for an old favorite!
I have used the Ultra Facial Moisturizer for over 40 years. It is a superb product. I am now 69 and have very dry skin on my right index finger. I applied a layer of this cream on that finger. It sank into my skin completely in seven minutes. I repeated it and the dryness and pain are gone. The knuckle no longer aches. I use it nightly and am astounded by the wonderful results! It is not just for your face!
1 out of 5 stars
7 September, 2025
originally posted on kiehls.com
New (drastically different) formula
I’ve been using this lotion for over 20 years. People are generally shocked when I tell them I’m in my fourties’ and my aesthetician (secretly) recommends it to all her clients over the clinical grade moisturizer sold at the spa. I’ve occasionally tried others thinking as I age my skin might benefit from the la mer’s of the world but I always come back to this. I’ve lived in northern climates and Deep South and this has yet to fail to keep my skin hydrated and balanced. All that to say I opened my most recent bottle to find the formula is much thicker and turns my skin bright red. I checked my last bottle with this new version and see quite a few new ingredients and some that have moved up and down in the listing (assuming adjustments of the amounts). I’m devastated to say the least and will now start the hunt for my next moisturizer.
1 reply from Consumer Care Center team - 4 months ago
Hello! We're sorry to hear about your experience with Ultra Facial Moisturizer. We'd like to speak with you directly. Please call us at 800-543-4572 and provide case number 42710432. Our hours are 9:00 am to 5:30 pm ET, Monday through Friday. We look forward to speaking with you soon!
5 out of 5 stars
7 August, 2025
originally posted on kiehls.com
This product has assisted my skin in aging well.
I have been using this product for years and it has continued to provide my skin with the right moisture and softness even through my aging.
2 out of 5 stars
1 June, 2025
originally posted on kiehls.com
Great lotion, terrible packaging
Lotion itself is excellent. But the packaging is awful. The lotion is too thick and viscous to be squeezed out of a hard plastic bottle. Every use is a struggle. Won't buy again.
1 reply from Consumer Care Center team - 8 months ago
Hi there! Thank you for reaching out about our Ultra Facial Moisturizer. We appreciate your feedback! We're glad to hear you find the lotion itself excellent. However, we understand your frustration with the packaging and how the bottle design makes dispensing the thicker lotion difficult. We'll definitely take your comments into consideration as we evaluate and improve our packaging choices for this product. We value your business and hope you'll consider our other products with different packaging formats.
1 out of 5 stars
26 March, 2025
originally posted on kiehls.com
Moisturizer Sunscreen 30
Please tell me that Ulta Facial Moisturizer Sunscreen SPF (30) has not been taken off the market! Where can I buy it.
1 reply from Consumer Care Center team - 10 months ago
We appreciate you taking the time to reach out to us regarding our Ultra Facial Moisturizer, SPF 30. We understand how upsetting it is when an item is out of stock, we can assure you we have no intention on discontinuing Ultra Facial Moisturizer SPF 30. We truly appreciate your support, and we’ll make sure your concerns are passed along to our team. Thank you again for sharing your thoughts, and we hope to continue serving you in the future. If you have any further questions, please feel free to give us a Call at 1-800-543-4572, Mon–Sun 10am-7pm EST.
2 out of 5 stars
24 March, 2025
originally posted on kiehls.com
Where is the SPF?
The SPF version of this lotion was a holy grail in my family for more years than I can count. Ultra Facial lotion for day and the cream at night. Now it's become just another fail on a long list of very good products Kiehl's has discontinued. The rationale of adding SPF to the night cream and removing it from the daytime lotion is baffling.
1 reply from Consumer Care Center team - 10 months ago
Hello! We appreciate your feedback on the Ultra Facial Lotion. We understand how frustrating it can be when a beloved product changes. To ensure you're getting the right sun protection for your skin type, we recommend our Ultra Facial Cream SPF 30 for daily use. We also offer other moisturizers with SPF, and our customer service team can help you find the best fit. Please contact us at 1-800-543-4572, available 7 days a week, 10 AM to 7 PM EST for personalized recommendations!
3 out of 5 stars
10 January, 2025
originally posted on kiehls.com
Love the product, hate the packaging
I love this moisturizer and have been using it for years now. It is smooth, lightweight, and feels great on my skin while offering sun protection. All wins! I’m becoming increasingly frustrated by the packaging. With every bottle I’ve ordered, the label gets sticky and messy or the lid breaks. The last thing you want when applying moisturizer is to have sticky residue from the bottle label all over your fingers. Kiehl’s please fix this!
1 reply from Consumer Care Center team - 1 year ago
Hi there! Thank you for reaching out about our Ultra Facial Moisturizer. We are so glad you enjoying the results of this product. Rest assured, we have documented your comments and are forwarding them to our team for consideration. It is our hope that you have better success trying our products in the future!
2 out of 5 stars
23 June, 2024
originally posted on kiehls.com
Disappointed
I love the Kiehls Ulta facial cream but I decided to try the moisturizer for summer, as the girl in store said it's basically a lighter version of the cream... Unfortunately the moisturizer broke me out within days! It is technically lighter than the cream but MUCH oilier. Disappointed & Returning!
1 reply from Consumer Care Center team - 2 years ago
Hello there! We are sorry to hear about the experience you had with the Ultra Facial Moisturizer. We would like to speak with you directly about it. Please give us a call at 800-KIEHLS-2 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #33443172. We are looking forward to speaking with you.
1 out of 5 stars
20 May, 2024
originally posted on kiehls.com
Horrible - don't buy of you hav sensitive or oily
Caused a horrible breakout all over my cheeks. I have sensitive oily skin - prior to using this product I had no problem with breakouts. My skin has been wreaked ever since I started using Kiehl's products. I have horrible acne and scars now and I am mortified. I have since stopped using their products and my skin is slowly healing.
1 reply from Consumer Care Center team - 2 years ago
Hi there. We are so sorry to hear about your experience with the Ultra Facial Moisturizer. We would like to make this right. Please call us at 800-KIEHLS-2 M-F 9:00 am – 5:30 pm ET and provide the advisor with the reference number 32968526. It would be helpful to have the product available when you called. We look forward to speaking with you.
3 out of 5 stars
5 May, 2024
originally posted on kiehls.com
Sticky
I have been buying Kiehl's ultra moisturizer cream for several months and was hoping I could get used to the sticky feeling and would adjust. I'm just not a fan of having anything on my face that I can feel. When I look in the mirror it looks like what RetinA does to my face when I use it at night; that oily look but not sticky. Must I sacrifice a glow to feel clean? I use no product other than a moisturizer, day and night. No makeup. Less is more! What is the ingredient that only I seem to dislike?
1 reply from Consumer Care Center team - 2 years ago
Hi there! Thanks for using our Ultra Facial Moisturizer. We are sorry to hear that this moisturizer did not perform as well as you were anticipating. We value your feedback and hope that you will continue to explore more of our products in the future with greater results. Should you require further assistance, please do not hesitate to contact us.
2 out of 5 stars
24 April, 2024
originally posted on kiehls.com
Label confusion
I mistakenly thought that this product included sunscreen because of the small red font which looks very similar to the SPF writing on your face cream. Totally my fault for not looking more closely, but just an FYI.
1 reply from Consumer Care Center team - 2 years ago
Hi There Lindsay220! We thank you so much for bringing this to our attention about our Ultra Facial Moisturizer. We are so sorry that our labeling caused confusion, and we will be sure to share your valuable comments to others on our product development team about this. Thank you again for reaching out and choosing KIEHL'S!