Good Quality But Not As Pictured
This rug rug arrived quickly, however, upon opening it, I was pretty disappointed in the color, and size. The colors of the rug were inverted (what is pictured on the size as green was cream, and what was cream was instead green). The green color was also a very dark army green that went beyond normal color variation that might be expected. This color wasn’t even near the same. The rug also is much more of an outdoor rug. It says indoor/outdoor…. but quality wise, it seems more intended for outdoor use. I’ve shopped with Rugs.com before, and this was the first poor experience. Everything else Ive gotten from here was great. I’ll also add that upon noticing the rug wasn’t at all what was expected, customer service was awesome. They were quick to respond, and instead of returning (I am keeping it for outside use), I was refunded a portion back which I’ll put toward another rug and hope for the best. So, no I wouldn’t recommend this particular rug, but rugs.com overall has been great in the past. I think this rug was just a one off.