We apologize for this issue. Our customer service team will handle it promptly—please reach out to them for assistance.

Thank you for reaching out. We’re sorry to hear about the issue with your HeyDudes. We stand behind the quality of our products and want to make this right. Please contact our customer service team with your order details and photos of the product, and we’ll review your claim promptly. Your satisfaction matters to us, and we appreciate the chance to assist you!

Thank you for your feedback, and we are sorry to hear that you do not like the style. Feel free to start a return from our website: https://www.heydude.com/pages/return-policy for a full refund or an exchange. If you have any further questions, you can always contact our Customer Service Team.

Thank you so much, Krissy, for sharing your feedback and for being a loyal HEYDUDE fan! We’re thrilled to hear how much you love your Hello Kitty Wendys and truly appreciate you giving the Wendy Funk Animal style a try as well. We’re sorry to hear they didn’t feel quite as comfortable as your first pair — comfort is what we’re all about. Sometimes differences in materials or patterns can create a slightly different fit or feel. We’d be happy to help find the perfect pair that matches your comfort expectations. Thanks again for your honest review and continued support!

Thanks for your review of the Wendy Funk Animal. We’re glad you love the design and find them comfortable! This style does have a slightly roomier fit, and many customers adjust with socks or insoles for a snugger feel. We’ll be sure to pass your fit feedback along to our design team.