Herbal Essences Curly Hair Conditioner with Lavender, Jojoba Oil & Aloe Vera - 29.2 fl oz
$9.99 ($0.34/fluid ounce)
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Guests are saying
The Herbal Essences Jojoba Oil Lavender Curls Conditioner is praised for its pleasant scent and ability to leave hair feeling soft and manageable. However, it has mixed reviews regarding its effectiveness on different curl types, with some guests finding it less effective for defining curls and others appreciating its moisturizing properties.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 321 reviews
quality: 2.92 out of 5
value: 3.54 out of 5
42% would recommend
14 recommendations
5 out of 5 stars
16 December, 2025Verified purchase
(no review title)
Love this conditioner
5 out of 5 stars
10 December, 2025Verified purchase
(no review title)
I love the smell!
1 out of 5 stars
Thumbs down graphic, would not recommend
15 November, 2025Verified purchase
Nothing like Herbal Essences
For an Herbal Essences shampoo and conditioner which I usually like do to the pleasant order that it leaves in my hair. This product has a very very mild low unpleasant order almost like car motor oil. It doesn't even smell like lavender or herbal essences. Very disappointed in this purchase :(.
1 reply from Herbal Essences team - 2 months ago
Thank you for your feedback on Herbal Essences Curly Hair Conditioner with Lavender, Jojoba Oil & Aloe Vera. We appreciate your loyalty to our products. However, we are sorry to hear about your dissatisfaction with your last purchase. We want you to know we have strict controls to check the quality of our products throughout the manufacturing process so that they reach you in the best possible condition. What you’ve described is unexpected. We will share your comments with our Quality Assurance Team. Some possible reasons for this could be if the product has been stored in extreme conditions, such as extreme heat, or if the product has been stored for a long period of time, or stored beyond the recommended shelf life. Please fell free to call us at 1-855-236-3327 or email us through our Contact Us page for further assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
4 June, 2025Verified purchase
had to return it
I've used other Herbal Essence products for years, so decided to try this one. It had an odd chemical smell that reminded me of a cleaning product and it made my scalp feel dry and sore. I don't know if this bottle was contaminated or what was going on, but I couldn't risk using it again.
1 reply from Herbal Essences team - 7 months ago
Thank you for sharing your experience with our Herbal Essences Jojoba Oil & Lavender Curl Conditioner. We truly apologize for the issue you encountered, especially regarding the unusual chemical smell. Your satisfaction is very important to us, and we regret that we didn’t meet your expectations. While we thoroughly assess all our ingredients for safety and effectiveness when used as directed, we understand that some individuals may have particular sensitivities to certain formulations. We highly recommend discontinuing use of the product and reaching out to us for further assistance. As for the smell, please be assured that we implement strict quality controls throughout the manufacturing process to ensure our products arrive in their best condition. Occasionally, if a product is stored under extreme conditions or for an extended period—especially beyond its recommended shelf life—it may develop an unusual odor. We are committed to continuously improving our products, and we would love to hear more about your experience. Whenever you have a moment, please feel free to give us a call at 1-855-236-3327 or reach out through the 'Contact Us' page on our website.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 February, 2025Verified purchase
Nice smell, not so nice conditioning
Smell is nice, but it did not leave my hair feeling conditioned or moisturized at all.
1 reply from Herbal Essences team - 11 months ago
Thank you for sharing your experience with our Herbal Essences Jojoba Oil & Lavender Curl Shampoo. We’re thrilled to hear you loved the scent, but we’re sorry to learn that it didn't quite meet your expectations. Your satisfaction is our priority, so this feedback is certainly disappointing for us. We will pass your comments along to our Quality Assurance Team and the entire Herbal Essences Team. It seems this particular product might not be the best fit for your hair type, and you may benefit from a richer conditioner. We recommend giving our Hello Hydration Conditioner a try—it could help you achieve that soft, luscious hair you desire. If you’d like to discuss this further or need more assistance, please don’t hesitate to reach out to us at 1-855-236-3327 or send us an email through the Contact Us page on our website. We’re here to help!
5 out of 5 stars
Thumbs up graphic, would recommend
15 January, 2025Verified purchase
Great for split ends
Works well with curly hair as advertised, smells good and really does reduce hair damage. I go 6-8 months between haircuts with no split ends.
3 out of 5 stars
20 November, 2024
originally posted on herbalessences.com
Blah
Disappointing. Doesn’t really smell like much. And my hair does not feel curlier or softer,
3 out of 5 stars
Thumbs down graphic, would not recommend
14 June, 2024
not for all hair
i have 2c/3a hair so i've been trying to find products that work with my hair and will make my curls and waves pop out more. i've used this conditioner for awhile but was never pleased with the results it made my hair soft but never defined. i had to do other things to it just to actually define them. this being a "curl" conditioner i would only use this if i had more wavy to almost even straight hair. right now my hair is shoulder length and i feel like i need to use a big glob of it just to actually feel like it's working.
1 reply from Herbal Essences team - 2 years ago
Thank you for reaching our about our Herbal Essences Curls Conditioner with Jojoba Oil and Lavender. While we are glad that your hair was left soft, it is disappointing to hear that didn't get the results that you desired. We've thoroughly tested our products to ensure they deliver the benefits we advertise, so your report is unexpected. Please be assured that we are sharing it with the rest of our team. We'd be happy to assist you further. When you have the time, please give us a call at 1-855-236-3327 or email us through our Contact Us Page.
5 out of 5 stars
Thumbs up graphic, would recommend
15 April, 2024Verified purchase
Great conditioner
Keep curls moisturized without weighting curls down
1 out of 5 stars
Thumbs down graphic, would not recommend
12 April, 2024Verified purchase
Tangles Hair
Smells good but does nothing for my hair. Tangles it more than before I put it on.
1 reply from Herbal Essences team - 2 years ago
Thank you for getting in touch about our Herbal Essences Curls Jojoba Oil and Lavender Conditioner. It disappoints us to hear that your hair was left more tangled than usual. This is not the experience we want you to have and we appreciate your bringing it to our attention. Please be assured that we are sharing this report with the rest of our team. As you may know, tangled hair is very common, and can become worse when combing and brushing your hair while wet. To detangle your hair, apply a conditioner directly to the dry, tangled hairs, and leave it on for several minutes. Then, with a fine-toothed comb, gently comb through your hair starting at the ends and inching up to the roots. We'd be happy to assist you further so please give us a call at 1-855-236-3327 or email us through our Contact Us Page.
4 out of 5 stars
Thumbs up graphic, would recommend
17 October, 2023
A really nice light conditioner!
I'd say this is definitely a LIGHT conditioner - not the most moisturising or thick but it still made my hair soft and the smell was super nice!
5 out of 5 stars
18 July, 2023
originally posted on herbalessences.com
BEAUTIFUL AFTERMATH!
[This review was collected as part of a promotion.] The JOJOBA OIL & LAVENDER curls conditioner by HERBAL ESSENCES is an amazing discovery! It smells absolutely wonderful and leaves your hair feeling enriched and renewed. I would absolutely purchase this product again.
1 out of 5 stars
Thumbs down graphic, would not recommend
21 June, 2023
Terrible
This conditioner was terrible on my 4a,4b hair, it didn't do anything for my hair, I kept having to re apply the conditioner to feel like something was on my hair, and it made my hair VERY frizzy. No slip at all After one use I threw it away....a complete waste of money very disappointed.
1 reply from Herbal Essences team - 3 years ago
Thank you for taking the time to let us know about your encounter with our Herbal Essences Curls Jojoba Oil & Lavender Conditioner. Our apologies that you did not get the results you expected and experienced very frizzy hair. We want all of our consumers to have a positive experience from using our products. Be assured we are sharing your comments with the rest of our Herbal Essences Team. This can happen a product that is not suitable for your hair is used. We would like to recommend our Herbal Essences Golden Moringa Oil Smooth Conditioner. This conditioner is good for all hair types with a high conditioning level. We'd love to assist you further, please give us a call at 1-855-236-3327 or send an email through our Contact Us page.
5 out of 5 stars
Thumbs up graphic, would recommend
23 May, 2023
Im going to buy this again when it runs out
After reading good and bad reviews I gave this conditioner a try. I have thick wavy hair that is not colored and I am impressed with this shampoo/ conditioner set. It smells really good, more of a natural manly scent, and it made my hair soft and light feeling. I used it Shea moisture leave in and am so happy with the results I will continue to purchase this set.
3 out of 5 stars
5 May, 2023
Not the best quality for curly hair.
I enjoy the smell but I wish this conditioner was a bit thicker and had more slip. Also it doesn't seem to leave my hair softer or smoother after using.
1 reply from Herbal Essences team - 3 years ago
Thank you for taking the time to let us know about your experience with our Herbal Essences Lavender Curly Hair Conditioner. We are thrilled to read that you enjoy the smell. Our apologies that you did not get the softer or smoother hair you expected. Be assured we are sharing your comments with the rest of our Herbal Essences Team. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. Consumer feedback is always taken into account when making changes or designing future products. Please contact us at 1-855-236-3327 or send n email through our Contact Us page, so we can correct things.
5 out of 5 stars
Thumbs up graphic, would recommend
21 April, 2023Verified purchase
Love it for my curly hair
I’ve tried so many different conditioners on my 3c/4a ringlets and this works the best!! My hair has been so healthy and soft for the past month I’ve been using it. This stuff is amazing!
2 out of 5 stars
Thumbs down graphic, would not recommend
20 April, 2023Verified purchase
Not for all curl types.
I agree with the review that said this is not for all curl types. I have 2C curls and my daughters have 3A. It seemed like an "ok" conditioner,, but not for our curls. Normally if they take a shower the night before, they are able to just refresh the next morning, but this elongated, left no curls, and we really had to rework them. I personally didn't try it after seeing theirs, so I have no reviews for 2C curls. A positive is that with fine hair, they normally get greasy hair pretty quickly at the roots, but this helped. I'm not sure why it flattened if it seemed to not be weighing down. I usually really love HE fresh scents, but this one was also just "ok"; it was strong and too similar to a fancy bathroom soap bar. I wouldn't buy again.
1 reply from Herbal Essences team - 3 years ago
Thank you for leaving this review. I am sorry to hear that your daughters curls were elongated after using the Curly Hair Conditioner, and I will be sure to share your experience with my Quality Assurance Team. The Curly Hair Conditioner is a conditioner with a higher level of moisture, which may be why their curls elongated. I would recommend trying a conditioner with a lower conditioning level, such as our Smooth Rose Hips Conditioner, as this is good for all hair types, and has a light to medium level of moisture, which may be better for their curls.
5 out of 5 stars
9 October, 2022
originally posted on herbalessences.com
Nice Curls!
[This review was collected as part of a promotion.] My hair doesn't really curl but my daughters hair is naturally curly. After using this conditioner she doesn't really need to use as much moose as when she doesn't use it. Her hair is smoother and easier to manage, and the curls have a great bounce. The oils help her hair feel and be healthier.
3 out of 5 stars
Thumbs down graphic, would not recommend
3 October, 2022Verified purchase
Smells great but
This smells great, but it doesn’t work great for my medium length, thick, frizzy, curly hair. I have to use a huge blob of it as big as my hands.
5 out of 5 stars
30 July, 2022
originally posted on herbalessences.com
Works well
[This review was collected as part of a promotion.] I used this on my 5 year old daughter in conjunction with the shampoo. My daughter has beachy waves/curls and this made them look fabulous. Her hair is always so soft and smooth. And she loves the lavender scent as well.