Glamour GLM660 Hand Tufted Indoor Rugs - Safavieh
$418.99 reg $876.00
Sale save $457.01 (52% off)
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1.0 out of 5 stars with 2 reviews
0% would recommend
2 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
5 February, 2024Verified purchase
Do not buy this rug
Purchased the 8x 10 pink/cream. Color is perfect, but the rug quality is a a nightmare. There is wool ALL over the house - upstairs, downstairs, on my clothes, flying around in the air. I filled four canisters of wool in my vacuum and it hasn't changed. I called Target Marketplace and they are unwilling to help. I can't remove the rug from under the bed alone due to the weight of bed and the rug. Getting it under was a feat, to which I pulled the tendons in my arm. At the very least, Target should provide a discount so I can pay my handyman to come help me remove it, roll it up and load it into my car.
1 reply from SAFAVIEH Product Expert team - 2 years ago
We’re sorry that you had a poor experience with our product. Rugs made from natural materials, such as wool and jute, will shed for a period. To reduce excessive shedding, we recommend vacuuming your new rug 1-2 times per week in the direction of the pile with the beater bars disengaged. Shedding should diminish within several weeks after. We hope this will help and if you have any questions or concerns, please reach out to us at https://safavieh.com/contact and we will make every effort to address it.
1 out of 5 stars
Thumbs down graphic, would not recommend
9 March, 2023Verified purchase
Pass
Arrived with pink stains all over it and smelled really bad. Not as pretty in person wouldn’t recommend it was annoying to have to return it
1 reply from SAFAVIEH Product Expert team - 3 years ago
We’re sorry that your Glamour Rug design GLM660 arrived with such issues. We appreciate that you listed the issues and notified us of your concerns. If this was just received within the return window, please contact Target Customer Service for a return and refund of your product. We're sorry about your dissatisfaction, and your feedback has been addressed with our Quality Assurance Team. Please feel free to contact Safavieh Client Service Team with photos of what you received - https://safavieh.com/contact. We’re more than happy to resolve this. Thank you for bringing this to our attention.