Elloree 3pc Iron Modern Chat Set - Matte Green - Christopher Knight Home
$417.99
ColorMatte Green
In Stock
Eligible for registries and wish lists
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2.0 out of 5 stars with 1 reviews
2 out of 5 stars
30 December, 2021
Faulty, damaged, but cute.
Arrived damaged and impossible to properly assemble. The chairs are adorable and comfy but the screw holes are misaligned, making it impossible to tighten all screws, even when following the (awful) instructions to the letter. The packaging is adhered to the chairs and some plastic is stuck to the paint. Also, either the chairs were scuffed before being wrapped, or the plastic pulled paint off in spots. Overall, would not recommend because of the headache to put together. But if you have the right tools to fix them, they’re very stylist and surprisingly comfortable!
1 reply from Christopher Knight Home team - 3 years ago
Hello, Thanks for reaching out, and taking the time to share your feedback. We are extremely sorry to hear that you received a defective chat set. Kindly accept my sincere apologies for any inconvenience this may have caused. Our quality control team ensures every product is scanned properly before they are shipped to meet our quality standards, but unfortunately, mistakes can sometimes happen. We really appreciate you bringing this issue to our attention, we would like the opportunity to talk and investigate your feedback further. May you please reach out to Target's Customer Support Team for further assistance and possible options to remedy the problem? We would love to make things right if you give us another chance. Thank you!