Danby DPA086B8BDB-6 14,000 BTU 8,600 SACC 3-in-1 Portable Air Conditioner in Black

Hi Manny212, Thank you for your kind review of our portable air conditioner. We're glad to hear that you're enjoying its features such as the cool air and Bluetooth function. Your feedback is important to us, and we're delighted that our product is meeting your needs. Welcome to the Danby family of products. Regards, Earl

Hi Jen, I'm truly sorry to hear about your experience with your Danby Portable Air Conditioner, especially during such an important time for you. It sounds frustrating when it doesn't cool as expected. Please ensure the unit's hose is properly positioned and not blocking airflow, as this can affect performance. Additionally, check if the filter needs cleaning, as that can impact efficiency. For further assistance, please reach out to our consumer service team at consumerservice@danby.com. We're here to help you find a solution. Regards, Earl

Hi Kat, I'm so sorry to hear that you're experiencing issues with your Danby Portable Air Conditioner. It's frustrating when things don't work as expected, especially when it comes to a product you've purchased for your baby's comfort. I want to assure you that we're taking your concerns seriously and would like to help resolve the issue. It's possible that there might be an issue with the unit's maintenance or installation, or perhaps there's a minor problem that can be easily fixed. I would recommend checking the user manual for any maintenance tips and ensuring that the unit is properly installed. Additionally, please try restarting the unit and see if that resolves the issue. If the problem persists, please feel free to reach out to our consumer service team at consumerservice@danby.com, and we'll do our best to assist you further. We're committed to providing excellent customer service and want to ensure that you're satisfied with your purchase. Regards, Earl

Hi there, I'm sorry to hear that your Danby Portable Air Conditioner isn't meeting your cooling expectations. It's important that your unit performs well, especially in warmer conditions. If the air filter is clogged or the unit is not placed in a well-ventilated area, this can affect its cooling efficiency. I recommend checking these aspects to see if it improves performance. If you need any assistance, please don't hesitate to reach out to our consumer service team at consumerservice@danby.com. Regards, Earl

Hi Kinger, We're glad to hear that the unit is working as intended and that the cooling, dry, and fan modes are all performing well for you. We appreciate your feedback on the window adapter pieces and will take it into consideration as we continue to improve our products. We're glad to hear that the filters are easy to clean and that the unit is easy to drain, but we apologize if it is heavy and difficult to move. Thank you for your support and we hope you have a great experience with your air conditioner. If there is anything else we can assist with, please don't hesitate to reach out. Regards, Earl

Hello Sidney, We apologize for the inconvenience. Please give your unit a hard reboot. Unplug it and plug it back in after 15-20 minutes. This allows the unit to go back to factory settings. If you still encounter the same issue after performing the hard reboot, don't hesitate to contact our consumer support team at consumerservice@danby.com or fill out your information at https://www.danby.com/support/. Thanks, Earl

Hi, We're sorry to hear that you are unhappy with the product you purchased from us. The LED temperature display is dim. We suggest you place your unit where the lighting is not too bright or inconsistent. Please feel free to contact our consumer service team at consumerservice@danby.com. Be sure to include the model number in the subject line if you need assistance. Best regards, Earl