Braun Series 9-9477cc Pro Men's Rechargeable Wet & Dry Electric Foil Shaver with ProLift Trimmer, PowerCase, & SmartCare Center
$314.99 reg $409.99
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The Braun Series 9 Pro electric shaver has received mixed reviews. Guests appreciate its close shave, advanced features, and long battery life. However, some have experienced issues with the power button, trimmer, and overall shaving performance. The shaver is praised for its quality, travel convenience, and smooth results, but a few guests found it less effective than expected.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 386 reviews
ease of use: 4.64 out of 5
quality: 4.45 out of 5
value: 4.09 out of 5
66% would recommend
12 recommendations
5 out of 5 stars
10 January, 2026Verified purchase
(no review title)
Shipping my item came right away the next day, which I was surprised. Also, the box came all intact not broken, not smashed. They even had the common sense to ring the doorbell. With all that said that’s why I gave a five stars rating.
1 out of 5 stars
28 December, 2025
originally posted on us.braun.com
Several steps backwards, will stick with my 790cc
Was given as a present to replace my old 790cc-4. I returned it, it feels lightweight and cheap, the head is far too big, it doesn't fit under my nose. I wish I could purchase a new 790cc, it is compact and slim and is well made. The Series 9 is a step back and is unusable, unless you are Bluto with a huge stubbly face. The design of the cleaner is poor, on my old one I would plug in and leave it alone, when I need to replace the cartridge I just tap button on the side and insert from the front. With the new one I have to pull it out and insert from the back, again a step backwards in usability. I will keep my 790cc as long as possible, unless I can find a new one somewhere.
1 reply from Customer Care team - 20 days ago
Thank you for sharing your experience with the Braun Series 8 Wet & Dry Electric Shaver, Charging Stand, 8517s. We’re genuinely sorry to hear that your experience did not meet your expectations, especially after replacing your old 790cc-4. We understand how frustrating it can be to deal with a product that does not work as you would like after so many years with a different one. We appreciate your feedback regarding the design of the cleaner as well. Your insights are valuable to us, and we will take them into consideration for future improvements. If you have any further questions or need assistance, please don’t hesitate to reach out to us at 1-800-272-8611. We're here to help!
2 out of 5 stars
22 December, 2025
originally posted on us.braun.com
Poor shave, terrible users manual.
Wow! I am shocked by all the 5 star reviews. I did a lot of research before buying my shaver and bought it based largely on the reviews. That turns out to have been a mistake. I’ve now used by S9 Pro for about 6 months and I have yet to get what I call a “good” shave. No matter how much time I spend, I wind up with patches of hair on my neck I follow the instructions vigorously with no noticeable impact. The “users manual” is for all practical purposes, useless. The chat “help” is similar. All you get is a canned response that rarely has anything at all to do with my question or problem.
1 reply from Customer Care team - 27 days ago
Thank you for your feedback regarding your experience with the Electric Shaver, Series 9 Pro. We’re truly sorry to hear that this shaver did not meet your expectations regarding its performance. This is not the experience we want for our customers. Please know that we are here to assist you at 1-800-272-8611, and we would be more than happy to help you with this.
5 out of 5 stars
19 December, 2025
originally posted on us.braun.com
Best electric shaver on the market.
BEST electric shaver I've ever used. I've been a Braun customer for years and this updated shaver with the charging case and newly designed shaver head is the best of all Braun products.
5 out of 5 stars
19 December, 2025
originally posted on us.braun.com
Good service, great razor!
I upgraded to Series 9 after using a Braun razor for years. This one worked well until a few weeks ago when the cleaner stopped working. I notified Braun and they emailed me asking for information. Once supplied they sent me a mailing label and instructions about what I should return. It took about 10 days and my razor was returned with a new washer and all cleaned up like new. I have never received such good service from any company.
3 out of 5 stars
18 December, 2025
originally posted on us.braun.com
Weak Point
Best shaver for closeness. Weak point: Shaver head will no longer stay in locked position.
1 reply from Customer Care team - 1 month ago
Thank you for your feedback on the Braun Electric Shaver Series 9 Pro. We're truly sorry to hear that the head won't stay locked in position. Please note that we offer a two-year warranty. F eel free to contact us at 1-800-272-8611 so we can help you troubleshoot any issue or assist you in getting your shaver repaired.
1 out of 5 stars
14 December, 2025
originally posted on us.braun.com
Not worth the price
Honestly this product was extremely disappointing. I have been using it for two months and thought that things would get better over time, but they have not. It takes me over an hour to shave with this. It misses hairs like crazy. I need to go over the same area dozens of times to get all hairs. I have tried going in different directions, stretching the skin while shaving, doing it immediately after showering… nothing helps. The shaver also leaves hundreds of micro cuts on my face as well. The price absolutely does not justify this product. I wanted to love this product, but I can’t. I have reverted back to using my Phillips Norelco One Blade which shaves far better and quicker.
1 reply from Customer Care team - 1 month ago
Thank you so much for sharing your thoughts on our Series 9 Pro electric shaver. We're sorry that this product is not taking the hair as expected and that you experienced cuts on your skin. Your feedback is very important to us, and we would appreciate the opportunity to learn more about your experience. Please feel free to reach out to us at (800) 272-8611, and we will do our best to make it right for you.
5 out of 5 stars
30 November, 2025
originally posted on us.braun.com
(no review title)
I bought one of this series 9 pro (9487cc), four year ago! However Recently I had problems, with the switch button! It broke Down itself!
5 out of 5 stars
30 November, 2025
originally posted on us.braun.com
Best evet
I have used series 7 since probably when it first came out and have never had any issues foil head lasted longer than expected I found that the numbers for buying new one very confusing but decided to switch to 9pro+ but was worried because previously purchased other brands that gave me many red bumps and ingrown hairs I have used this a few days and can say that this was even so much better than expected definitely worth the money
5 out of 5 stars
13 November, 2025
originally posted on us.braun.com
MFR servicing makes this product aquality purchase
Received for Christmas a few years ago. Kept the product booklet. The cleaner quit working, so I consulted the booklet for trouble shooting. Found that Braun would fix for free if I returned the malfunctioning part. Skeptical, I mailed the cleaner to the listed address. Received an email that they received it and were repairing it. Two weeks later I received the cleaner - it looked brand-new! UNHEARD OF SERVICE in this day and age! Great shaver with close and smooth shave. Highly recommend the series 9 with cleaner.
1 out of 5 stars
1 November, 2025
originally posted on us.braun.com
FAILURE
Buyer beware, the head on them broke on the corner and in a hurry grabbed it not seeing it and sliced my face up with just one pass requiring stitches so by a different brand or use a regular razor but stay away from Braun!!!!!!!!!!!!!
1 reply from Customer Care team - 3 months ago
Zagreb, thank you for sharing your experience with us. We're truly sorry to hear about the injury you sustained while using the Braun Series 8 Electric Shaver. Your safety is our top priority, and this is certainly not the experience we want for our consumers. We understand how distressing this must have been for you. We would appreciate the opportunity to learn more about your situation so we can address it appropriately. Please contact us at (800) 272-8611. Your feedback is invaluable in helping us improve our products and ensure safety for all users. Thank you for bringing this to our attention, and we hope to resolve this matter for you.
5 out of 5 stars
Thumbs up graphic, would recommend
24 October, 2025Verified purchase
Excellent shave
Quality as expected
5 out of 5 stars
17 October, 2025
originally posted on us.braun.com
Smooth close razor
I switched from a blade to Braun series 9 sport and its very good!
1 out of 5 stars
23 September, 2025
originally posted on us.braun.com
Broke after a week.
Bought this shaver a week ago and it stopped working. Braun told me I could take to the service which would be a 5 hour trip. Now I have to mail it to them to see if it can be fixed. if it can't they will replace it.
1 reply from Customer Care team - 4 months ago
Thank you for sharing your experience with the Series 9 Pro Electric Shaver. We’re truly sorry to hear that it stopped working so soon after your purchase. We understand how inconvenient it is to deal with such issues, especially having to travel a long distance or mail the shaver for service. Your satisfaction is very important to us, and we want to ensure that we address your concerns. If you have any further questions or need assistance during this process, please don't hesitate to reach out to us at (800) 445-5388. We’re here to help and will do our best to find a solution for you. Thank you for your patience, and we appreciate your feedback!
2 out of 5 stars
22 September, 2025
originally posted on us.braun.com
Mediocrity, alas, dressed in chrome
One would like, in the spirit of gentlemanly indulgence, to declare the Braun Series 9 Pro an exemplar of German engineering, humming with Teutonic efficiency. Alas, two years’ experience leaves me compelled to something less than encomium. The shave itself—surely the raison d’être of such a contraption—is, at best, mediocre: adequate for the hurried commuter, perhaps, but never quite approximating the clean, bracing exactitude of a manual razor. Worse still, the once-vaunted cleaning station, that cathedral of convenience, has declined into a wayward fountain. Cleaning fluid now squirts with abandon, as though mocking the very notion of order. I did what any conscientious consumer would do—cleared the drainage holes, inspected the innards, scoured the detritus. Yet the problem persists. And let us be candid: if one must perform ablutions upon a device meant to perform ablutions, then what exactly has one purchased? It is not my first disappointment with Braun. My previous Series 7 endured a mere three years before expiring, which should have served as augury enough. The Series 9, regrettably, has fared no better in cultivating long-term confidence. Thus: two stars. One for past promise, and another for the residual dignity of its chrome façade. But the rest must be left on the cutting-room floor.
1 reply from Customer Care team - 4 months ago
Charles, thank you for sharing your detailed feedback about the Braun Series 9 Pro Electric Shaver. We truly appreciate your insights and the time you took to express your experience. We're sorry to hear that the shaver has not lived up to your expectations and that you’ve encountered issues with both the shaving performance and the cleaning station. We understand how frustrating it can be when a product doesn’t perform as intended, especially one that is designed for convenience and efficiency. Your feedback is incredibly valuable, and we take your concerns seriously. We would like to help resolve these issues and restore your confidence in our products. Please reach out to us at (800) 445-5388 so we can discuss your experience further and find a suitable solution. Thank you again for bringing this to our attention, and we look forward to assisting you!
5 out of 5 stars
9 September, 2025
originally posted on us.braun.com
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5 out of 5 stars
16 August, 2025
originally posted on us.braun.com
Five Star Razor
This razor is amazing! I am blown away by how much improved this unit is over the five-year-old Series 7 it replaces. Super quiet and a very close shave.
1 out of 5 stars
28 July, 2025
originally posted on us.braun.com
WASTE OF MY MONEY
I am getting terrible shaves with my PRO 9 shaver! I am definitely going back to shaving cream and disposable razors! After shaving with the Pro9, I end up having to do a second shave with a blade and cream! I am so sorry I wasted my money on this!
1 reply from Customer Care team - 6 months ago
I’m truly sorry to hear that your experience with the Series 9 Pro Electric Shaver hasn’t met your expectations. It can be frustrating when a product doesn’t deliver the results you hoped for. Transitioning from a traditional razor to an electric shaver can sometimes take time, as your skin may need a few weeks to adjust to the different shaving method. We genuinely appreciate your feedback, and we want to help you find a solution that works for you. If you’re open to it, we’d love to explore options that might enhance your shaving experience. Please don’t hesitate to reach out to us at 1-800-BRAUN-11. Our team is here to assist you and ensure you have the best experience possible. Thank you for sharing your thoughts with us, and we hope to hear from you soon.
5 out of 5 stars
27 July, 2025
originally posted on us.braun.com
not bad , i think this is a good site to
[This review was collected as part of a promotion.] i love this too much, so i wiill do this too much ever
3 out of 5 stars
23 July, 2025
originally posted on us.braun.com
Quality Issue
I have owned the razor or 2.5 years. It is great for shaving, holds a charge well, but has a similar quality issue to prior generations. The start/stop button has now broken, just much faster than my prior trimmer that was 10+ years old. This is with taking good care of the unit, only traveling with it in its case, etc. I’m hoping Braun works to improve this design on future generations, as it seems worse than ever. I have not contacted Braun on this since it is technically now out of warranty by a half year, but is obviously a manufacturing issue for an incredibly nice razor otherwise.
1 reply from Customer Care team - 6 months ago
Hello Aggie, Thank you for taking the time to share your experience with the Series 9 Pro Electric Shaver. We're very sorry to hear about the issue you're experiencing with the start/stop button. This is not the quality we strive for, and your feedback is invaluable. We will certainly share your comments with our Quality Assurance Team for further review. Although your device may be out of warranty, we would still like to assist you in addressing this issue. Please feel free to contact us at 1-800-BRAUN-11, and our team will do their best to help you. Thank you for being a loyal Braun customer!