80lb Hayward Steel Square Umbrella Base with Wheels Teal - Christopher Knight Home: Weather-Resistant, Patio Stand
$105.99
ColorTeal
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$69.99 - $87.99
reg $109.99 - $129.99 Sale
1.7 out of 5 stars with 3 reviews
design: 1 out of 5
ease of assembly: 3 out of 5
quality: 3 out of 5
value: 3 out of 5
0% would recommend
3 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
23 June, 2024Verified purchase
Umbrella base
I was looking forward to receiving this and when it did arrive, it was extremely heavy and when l opened the box the umbrella base was cracked in half and l think it should of been packaged much more securely for something this heavy being shipped! Than l had to have a friend load it I to my car so l could return it to Target. More of a headache for me... though it was a very pretty color.
1 reply from Christopher Knight Home team - 2 years ago
Hello, Thanks for your feedback. I am deeply sorry to hear about the inconvenience you experienced with the Hayward Umbrella Base you received. Your feedback is invaluable to us, and we regret that your purchase did not meet your expectations. We understand the frustration caused by receiving a damaged item, especially when it involves a heavy product like an umbrella base. Ensuring that our products arrive safely is a top priority, and it appears that we failed to meet this standard in your case. Please accept our sincerest apologies for the inconvenience and hassle this has caused you. We appreciate your suggestion regarding the packaging of heavy items. We are continuously reviewing and improving our packaging processes to prevent such incidents in the future. For further assistance, we kindly advise you to reach out to Target's Customer Support Team for possible options to remedy this problem. Additionally, if there is anything else they can do to assist you further or if you need help with the return process, please do not hesitate to reach out. Once again, we apologize for the disappointment and inconvenience caused. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Thank you for bringing this matter to our attention.
3 out of 5 stars
Thumbs down graphic, would not recommend
15 August, 2022Verified purchase
heavy duty but not enough stability
This umbrella stand is heavy-duty and easy to move around the deck, however, the umbrella is too unstable in even the slightest bit of wind. The pole extending from the base is not tall enough, nor is the ring at the top able to tighten around a 1.5" umbrella pole. The tightening screw by itself does not provide enough stability.
1 reply from Christopher Knight Home team - 3 years ago
Hello Aimee M, Thanks for taking the time to write to us, and pointing out where we can improve. We are sorry to hear the umbrella base did not live up to the standards promised, and appologize for any inconvenience you have faced due to it. We always appreciate feedback and suggestions. In the meantime, let us know if you have any more questions, comments, or concerns. Thank you!
1 out of 5 stars
Thumbs down graphic, would not recommend
3 May, 2022Verified purchase
Very Disappointed
Arrived broken. It weighs too much for me to package and return. Definitely can't recommend
1 reply from Christopher Knight Home team - 4 years ago
Hello, We really appreciate that you have taken the time to provide us with this valuable information, as feedback is a great contribution to the quality of all of our articles. Your comments are valuable as they help us improve our products. -Customer quality control team